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Technical service
In addition to a wide portfolio of high quality lasers, Asclepion Laser Technologies offers you a prompt and professional service support. To ensure the proper functioning of your High-End-Laser-Systems, Asclepion and its international partners offer you regular high quality servicing through our service staff and the service personnel of our distributors.
Our service department arranges installations, offers service contracts and manages the delivery of consumables and spare parts. Moreover, it trains our distributors in a professional way. No other service teams in the aesthetic and medicine sector are as professional as those from Asclepion Laser Technologies. We find the optimal solution for our customers – expertly and quickly – saving them valuable time.
Our offers
at a glance
Installations
For the proper functioning of our products, installation by a professionally trained technician is necessary. Our employees have undergone many years of training and offer an optimal service.
Maintenance
Our products require regular maintenance to ensure the best possible results. Our support team in Jena is in regular contact with our customers to organise maintenance.
Remote support
We have a national and international support team, which takes care of all concerns of our customers and distributors. They are always available by phone, email and our service portal.
Repairs
Our high-tech products offer the highest reliability and stability. Should a problem occur, our local partners will find a quick solution or we offer professional repair in Jena.
You need support, access to the service portal or a training
session? Then you’ve come to the right place.
Our international
service partners
Our distributors worldwide provide professional service. In addition, we have established highly specialised service centres at various locations.
USA
Photonics Service Group, Inc.
44224 Raven Lane
Lancaster, CA 93536
moc.p1701483546uorge1701483546civre1701483546sscin1701483546otohp1701483546@eciv1701483546res_r1701483546emots1701483546uc1701483546
www.photonicsservicegroup.com
Russia
Laser Service Technology GmbH
108811, Russia, Moscow, 22nd km of Kiev highway, 4 str. 1, Office 725A
Tel. +79 166 556912 / +79 153 770202
ur.ts1701483546-resa1701483546l@nim1701483546da1701483546
www.laser-st.ru
South America
Skintec
Rua Gaivota, 1237
Moema-Sao Paulo
Tel. +55 11 2169 2969
rb.mo1701483546c.cet1701483546niks@1701483546otnem1701483546idnet1701483546a1701483546
www.skintec.com.br
Help for distributors
If you are a distributor, use our service portal: an online platform designed to create service tickets, to give you technical support and enable you to benefit from our services. The Asclepion service staff is always ready to support you in the best possible way in your daily work. Thanks to close contact with our specialists, we always strive for a clear flow of information. Fast, tracable and verifiable: these are the strengths of our service.
Would you like to access our service portal?
Then contact our service department or use the contact form and receive your access data.
Are you interested in one of our service training courses?
Then register in the Webclub, where you will find our current overview with all planned training sessions, the program as well as the registration.
Successful with Asclepion
Are you looking for the nearest medical practice with our products or do you want to test our high-quality systems for gentle and safe procedures in medicine and aesthetics worldwide? Then you can find our clinical reference centres and worldwide distributors here.